One thing that I've noticed pretty consistently is that if I go in with a full face of make up on they're much more willing to offer their help. If I go in bare-faced they pretty much ignore me, I can only speculate it's because they think I won't buy anything because I'm not wearing make up when I go in? Definitely not the most welcoming place. It can be intimidating if you don't exactly know what you're looking for. If it's your first time buying high end makeup I'd recommend Ulta over this. They're much more helpful and friendly at Ulta. It's a shame Fargo doesn't have a regular standalone Sephora store, I'd much prefer that, if only for the Sephora exclusive products. Sephora inside JCPENNEY takes forever to get new products in.
Never gets any new products and never has more than a couple shades of older products in stock. It's like corporate forgot this Sephora in JCPenney exists. Plus I can't even count the number of times when I've seen people putting testers straight on their face right in front of employees! At every Sephora or Ulta I've been to and witnessed that, the sales associates tell the person to stop and wipe the sample with alcohol. Some of the employees are nice here, but the ones that have been around forever are really rude and don't even pretend to care. Shop online or go to Ulta.
Horrible horrible customer service extremely rude I will never shop here again today was my first and last time in here I will stick with Ulta
I go here a lot even though as rouge I can shop online and get free two day shipping with tons of samples and minis online but I still love going here. The girls are super nice and helpful. I don't get the hate comments. The girls are nice here. The girls at ulta are nice. I mean sometimes you have to be patient but they are nice people and very helpful.
i went in after getting an email telling me i could pick up my "birthday gift" and i asked if they could help me with one of the correct and conceal sessions they offer to try and help me find some makeup for prom that was long-wearing and also light weight... i don't know if they thought i was trying to take advantage of them or if they really just didn't want my business but the lady who does the sessions there (who still works there) took about 5 minutes total and the entire time she was very distracted and seemed like she wanted to be done with me.. i wanted a color match and she told me the machine was broken but while i was walking around i saw her using it on a girl right after me (not even 2 full minutes) she then went on to "eyeball match" me and ended up giving me foundation way too light for me and concealer way too dark. she even told me "this one will be too light for you but its your only option". i was just very disappointed in my experience from start to finish and feel very turned off from having to return there. (they also never ask for your information to receive your beauty insider points)
Sephora Inside Jcpenney is a US Health facility based in Fargo, North Dakota. Sephora Inside Jcpenney is located at 3902 13th Ave S, Fargo, ND 58103, USA.
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