Always a good place to get your vacuum repaired or buy a rebuilt vacuum cleaner
We love them. Use their services weekly with our MANY commercial vacuums we have.
Great customer service and can actually fix vacuums.
I like that they can just bill us. Very helpful to our staff and us. I'm writing this actually as I am calling them to come pick up one of our vacuums.
Thank You
I had purchased a used vacuum and a used shampooer from this location about a year ago. With my purchase I was PROMISED that I would be able to use a professional shampooer whenever I needed to which is what initially got me to purchase their items. This is also posted on their local website. Just recently I went in to get a shampooer and the elderly man decided to pull up my file. He told me that I was not able to get the shampooer for free any longer because I had purchased a used vacuum and not a brand new one. I tried explaining to him that this was my main reason from purchasing from him, and all he had to say was that he can't go back in time and remember what was said in conversation! He also had to point out that a brand new simplicity is a lot more expensive than the one I had purchased which had nothing to do with what we were discussing. He has been letting me get it for free for the last year and all of a sudden he doesn't remember? He was rude to me on the phone and I specifically told him I would be writing a review about my experience. I highly recommend going elsewhere if you want better customer service and a vacuum that actually works! As far as I can see, he told me what I wanted to hear to get his sale! ALSO, the vacuum that I purchased clogs up on me at least once every 2 months! The mini shampooer still works great. I spent $270 dollars on both of these items and I highly regret my decision to purchase from this company. If you do so happen to purchase something from here and he tells you that you can get the shampooer or anything else for free, I recommend making sure to get it in writing!
Thanks you University Vacuum Plus the wonderful Meile Vacuum I purchased a month ago. I truly think it is the best Vacuum I have every had. The sales and service you provide is second to none. I was on the fence about which vacuum style I wanted canister vs upright with attachments. My canister is the best. You guys really know your stuff...My vacuums wasn't great shape and you took in as a trade in for my new one. Thanks you for your honesty when it came to repairs.
University Vacuums is a US Store based in Fargo, North Dakota. University Vacuums is located at 1337 S University Dr, Fargo, ND 58103, USA.
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